Legal

Privacy notice

How Elegant Apartments Ltd uses personal information collected through this website.

Who is responsible

Elegant Apartments Ltd (company number 14532703) is the controller of personal information collected through this website. Registered office: 61 Walshs Manor, Stantonbury, Milton Keynes, MK14 6BX. Contact: bookings@elegantapartments.co.uk.

What we collect

Details you give us in an enquiry form: your name, email, phone number, dates, number of guests, company name where relevant, property address for landlords, and your message. Technical information such as your IP address is processed by our hosting provider to deliver the site and keep it secure.

Why we use it

To reply to your enquiry and, if you go on to book or become a client, to provide the service (contract). To keep the website secure and working, and to meet legal and accounting obligations (legitimate interests and legal obligation). We do not sell your information.

Who we share it with

Service providers who help us run the website and our business, such as our website host (Netlify) and our booking and guest-management systems. They act on our instructions. We share information with authorities only where the law requires.

How long we keep it

Enquiries that do not lead to a booking are kept only as long as needed to deal with them. Booking, tax and accounting records are kept for the periods the law requires.

Your rights

You can ask us for a copy of your information, to correct it, to delete it, to restrict or object to its use, and to have it moved elsewhere, where the law gives you that right. Write to bookings@elegantapartments.co.uk. If you are unhappy with how we handle your information you can complain to the Information Commissioner's Office at ico.org.uk.

Last updated October 2026.